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Hello, how can we help?

The FHA team are the core of our business, their dedication and hard work enables us to continue to support our tenants to lead independent lives. All FHA staff are passionate about what we do and the difference we make in delivering a positive impact on our tenants lives. Should you have any queries or require any further information please don’t hesitate to contact us, we’d be delighted to hear from you and help you.

We are always looking for ways to improve our service and welcome your comments and suggestions. If at any time you think we haven’t met your expectation then please let us know. We will do our best to respond to all queries within two working days.

9am-5pm | Monday – Thursday

9am-Noon | Friday

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    See our privacy policy.


    If you wish to give feedback on our service(s) please see links below:

    Repairs: Have you reported a repair recently?

    Income: Have you dealt with our Income Team recently?

    Housing Team: Have you dealt with a member of our Housing Team recently?

    North Housing Officer

    Name: Zoe Hartley

    Phone: 07876511787

    Email: zoe@falconha.org

    Midlands Housing Officer

    Name: Paige Crisp

    Phone: 07467068363

    Email: paigec@falconha.org

    South West Housing Officer

    Name: Ellie Philips

    Phone: 07467069054

    Email: ellie@falconha.org

    South West Housing Officer

    Name: Lindsey Bishop

    Phone: 07884563893

    Email: lindsey@falconha.org

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