1st April 2025
Falcon Housing Association C.I.C. (FHA) has demonstrated exceptional resilience, professionalism, and dedication following the receipt of a Regulatory Notice from the Regulator of Social Housing (RSH) in November 2021. The notice highlighted areas requiring improvement, and since then, FHA has responded with unwavering focus and a firm commitment to achieving the highest standards in governance, compliance, and service delivery.
Over the past three years, FHA has adopted a proactive and transparent approach, investing in people, systems, and partnerships to strengthen its operations and deliver meaningful change. By embracing regulatory feedback, the organisation has implemented a series of strategic improvements that reflect both its values and its ambition to provide safe, secure, and high-quality housing and care services.
FHA’s response has been distinctive, not only in its professionalism but in the passionate and innovative way the organisation has engaged with the challenges. With a clear vision and a strong leadership team, the association has worked collaboratively across all levels of the organisation to drive progress and demonstrate accountability.
In April 2025, FHA formally submitted a request to the RSH for reconsideration of the regulatory notice. This marks a significant milestone in the organisation’s journey, one built on evidence, action, and a shared determination to move forward.
A positive outcome would represent more than just regulatory recognition; it would be a testament to the hard work and dedication of FHA’s staff, the unwavering trust of its tenants, and the strength of its partnerships. It would affirm FHA’s continued evolution into a resilient, responsive, and tenant-centred organisation, well-positioned for the future.
While awaiting the RSH’s feedback, FHA remains focused on continuous improvement, transparency, and delivering outstanding value and care to those it serves. Whatever the outcome, the journey so far reflects an organisation that not only listens, but learns, adapts, and leads with purpose.